pCorp

Data and Business Intelligence

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Creating, Refining or Optimizing your Data and Business Intelligence Needs

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Our team can create or support existing data and analytical infastructure and warehouse. We are experts in creating solutions to meet your companies KPI, Dashboards, Custom Data and Reporting needs. Let us help you and your team identify maximum returns and minimal waste, even on the road on your tablet.

We can build your warehouse bridging data between disparate sources, build ETL's, integrate APIs and optimize databases to streamline data needs.

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Loan Servicing Solutions

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Creating, Refining or Optimizing Existing Loan Servicing

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Our team creates added efficiency by augmenting your existing workflow with programmatic solutions integrating with the system of record, dialers and process workflow.

Pair us with your BKFS files as our multi threaded EBCDIC converters to get your servicing data 50x quicker than other converters, ensuring your 12k or BDE is loaded in time for business.

We have inhouse designed .net libraries that help to streamline script writing to your system of record interfaces to help standardize business function

Experts in creating batch files for End of Day processing for both internal or vendor EDI transmissions

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Call Center Operations

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20 years of call center operations

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We have proven methods to identify and remediate issues within your call center to keep your internal external customers happily and productive.

Ongoing Training and Development is a key component to any call center and ensures that all of the new and existing staff are provided with the same tools to successfully complete their tasks. Paired with standardized monthly quality oversight, future training and development efforts can be created to suite the needs of your team.

No call center can be without Key Performance Indicators (KPI). We help your team to create meaningful KPI's to help motivate your associates, identify glaring issues, create actionable benchmarks with the goal of creating a meaningful customer experience.

Having worked with many inbound and outbound dialers we can help to create more productive campaigns and improve the customers IVR experience.

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Dynamic Credit Solutions

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Dynamic Monitoring

Ability To Pay

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